Support Requests

Cannot use product because it does not load sources

Details

  • Type: Help Request Help Request
  • Status: Closed Closed (View Workflow)
  • Priority: Blocker Blocker
  • Resolution: Complete
  • Labels:
    None
  • Environment:
    Windows 7 Ultimate 32-bit, Intel Core 2 Duo, 4GB RAM

Description

I have tried to reinstall and also tried deleting the options.ini file. I even tried to modify it but maybe I am typing the line in an incorrect format.

I simply cannot use the software because it does not show the list of sources in advanced mode so I can choose one. I can choose d20 in the basic mode but even doing this, when I go to almost any tab besides summary, they are all empty and cannot do anything from this point on. I have gotten so far as to type a name, choose a race and class, assigning abilities and adding a level from the summary. I cannot get past this point.

My installation dir is in C:\Program Files\PCGen\PCGen5164\data\d20ogl\srd35 and my data files are in I:\data\javier files\.pcgen

How can I make this work?

Thank you.

Activity

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Andrew Maitland added a comment -

Hi Javier,

Windows 7 does not like how PCGen works, and our full recommendation is to NOT install in the default Program Files Directory. Instead place it in it's own folder, example would be c:\pcgen

Once you do that, it should work just fine.

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Andrew Maitland added a comment - Hi Javier, Windows 7 does not like how PCGen works, and our full recommendation is to NOT install in the default Program Files Directory. Instead place it in it's own folder, example would be c:\pcgen Once you do that, it should work just fine.
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Javier Rosado added a comment -

I uninstalled it and manually removed my .pcgen folder and any remaining folders in Program Files

I did a fresh install and it is still not working. I then replaced the forward slashes for backslashes as you can see below:
pcgen.files.chosenCampaignSourcefiles=file\:/C\:/pcgen/PCGen5164/data/d20ogl/srd35/rsrd.pcc
pcgen.files.chosenCampaignSourcefiles.35e=file\:/C\:/pcgen/PCGen5164/data/d20ogl/srd35/rsrd.pcc

....but it didn't work either.

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Javier Rosado added a comment - I uninstalled it and manually removed my .pcgen folder and any remaining folders in Program Files I did a fresh install and it is still not working. I then replaced the forward slashes for backslashes as you can see below: pcgen.files.chosenCampaignSourcefiles=file\:/C\:/pcgen/PCGen5164/data/d20ogl/srd35/rsrd.pcc pcgen.files.chosenCampaignSourcefiles.35e=file\:/C\:/pcgen/PCGen5164/data/d20ogl/srd35/rsrd.pcc ....but it didn't work either.
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James Dempsey added a comment - - edited

Not showing the list of sources sounds like you are using Java 7. If that is the case please install the latest Java 6 version.

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James Dempsey added a comment - - edited Not showing the list of sources sounds like you are using Java 7. If that is the case please install the latest Java 6 version.
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Andrew Maitland added a comment -

Can we hear an update from you Javier? Did James's suggestion work?

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Andrew Maitland added a comment - Can we hear an update from you Javier? Did James's suggestion work?
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Andrew Maitland added a comment -

No further word from OP - Closing.

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Andrew Maitland added a comment - No further word from OP - Closing.

People

  • Assignee:
    Andrew Maitland
    Reporter:
    Javier Rosado
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Dates

  • Created:
    Updated:
    Resolved: